All our products are made entirely from natural Baltic amber

Because each decoration is handcrafted - slight unique differences in color and size may occur. With daily wear, small scratches may appear on the product, since natural amber is a soft material. Every slight change gives character to your product and is not considered a manufacturing defect.

We guarantee that only 100% natural amber is used in the production of our jewelry, without any impurities, so we are ready to refund your money if you have any doubts and denials in this regard (if the product was purchased in our online store). Amber is millions of years old, so buying jewelry made entirely from natural amber, you can be sure that they will delight you with their beauty forever.

We provide a lifetime warranty on all of our products, provided they are properly used. However, please note that the lifetime warranty does not apply

If you purchased a piece of jewelry in our online store amberheart.ru and after some time during operation a thread or elastic band broke or broke fastening - our craftsmen will repair your product for free and restore its former beauty, you only need to pay for shipping in both directions.

If you have any questions or problems with the product, we are always available and ready to help you, just contact us in any way convenient for you or send a request through the form.